Our busy IT support department is recruiting for a technician to provide 1st to 3rd line support for our clients.
If you have experience in 2nd line IT support and exposure to 3rd line, we’d like to hear from you.
Our IT technicians work remotely as well as spending time on site with clients helping with everyday technical facilities management, system installations, IT support and maintenance.
Orchard FM’s clients depend on us to keep their businesses running by dealing with IT issues promptly and efficiently and monitoring the status of their systems including backup, antivirus and anti-spam. Duties may also include wider compliance support subject to the necessary certification such as PAT testing and fixed electrical testing.
One of our key points of difference as a business is the high level of customer service we offer. This relies on strong internal and external communication to make sure clients are kept informed of progress and our engineers are fully aware of the client’s needs.
As part of the Orchard team you will be working in a vibrant, fast-paced and rewarding environment with a focus on personal development, ongoing training and career progression.
If you are interested in finding out more about being part of the IT team at Orchard Facilities Management please send a CV and covering letter to Rebecca at Becky.Hextall@orchard-fm.com