Orchard FM has launched IT surgeries to give our clients more face-to-face time with our technical team.
The revolutionary approach to IT managed services means Orchard Facilities Management clients have one of our experts working in-house with them on a regular basis to resolve issues and respond to employee queries in person.
Our technicians have been helping with printer problems, networking issues and much more.
Spending more time in a client’s business also enables us to complete full IT road mapping more effectively to make sure the equipment our clients are using is fit for purpose as their business grows. We can develop a plan covering 3-5 years with suggestions for improving infrastructure and small, medium and long term recommendations for investment.
We can also set up a rolling programme of hardware upgrades to support growth, innovation and security. Our proactive approach involves quarterly reviews to ensure forward planning is keeping pace with growth and development.
Our IT surgeries mean our tech support team is on hand to help directly with maintenance, installations and queries. On top of this we offer remote assistance and IT service desk support, all of which strengthens the relational side of our business and enables us to work as part of a client’s team.
To find out more about our IT managed services and how you can take advantage of in-house IT surgeries for your business contact Orchard FM on 01422 880 180.