“Orchard FM are part of the team here at Overgate Hospice, so much so that it really doesn’t feel like we’ve outsourced our facilities management at all.” Laura Golding, Overgate Hospice
About Overgate Hospice
Overgate Hospice provides a range of patient and family support services including an inpatient unit, day centre, social work and counselling.
How we help
Orchard Facilities Management provides a complete facilities management solution for Overgate Hospice, keeping their running costs to a minimum so that as much budget as possible can go directly to patient care and services. As well as sourcing the best suppliers and most cost-effective solutions for their waste, we manage the day to day operational running of their waste, maintenance and compliance.
What the client says
Overgate Hospice has a longstanding partnership with Orchard FM and we feel they take time to understand us and the unique needs of our organisation. Everyone at Orchard is supportive and co-operative and they always react quickly whenever we need anything doing, Their estates helpdesk works really well and means we can call them for immediate support for anything from a broken lightbulb to a major leak.
Orchard is a single point of contact for all our estates services and has developed a managed system for us which is specifically designed to control our costs. All our operational overheads are handled from one point which simplifies administration and in itself helps us reduce spending wherever possible.
We trust Orchard to give us honest and straightforward advice. It is this level of integrity that makes them such an excellent partner for us and means we can hand over the burden of facilities management, giving us more time to spend with patients and their families.