Orchard FM has provided specialist IT services to Leeds civil and structural engineering firm Arc Engineers for several years, supporting the company’s growth.
Long term relationship
As well as providing IT managed services Orchard has upgraded IT systems and data security and managed infrastructure upgrades. We encrypt and securely store all ARC’s data in our state-of-the-art Yorkshire data centre, backing everything up using one of the most secure commercial backup systems available.
New infrastructure upgrade
Our latest project involved a major upgrade of the business’s network infrastructure at new offices following expansion.
The old wall mount phone system and network rack was stripped out to make way for a new rack that was fit for purpose and future proofed to the company’s ICT roadmap.
This was a three stage process. On our first visit we removed the existing phone system to make space for a new server and telecoms rack. We also installed a new Openreach line.
We returned to deliver the new rack and start the initial build, migrating the old network patch panels into the new rack. At this point the VDSL (Very-high-bit-rate digital subscriber line) was commissioned.
Installation and commission of the firewall and network switches was completed during our third visit. The phone system was fully integrated into into the new rack at this point and new sockets were patched for a multi function printer and plotter. The server was installed and tested.
Mike Pogmore, Orchard FM’s technical services manager, said: “All cabling and networking had been carefully planned and designed prior to work commencing and our long term relationship with Arc Engineers meant we were able to do this in a way that improved the operational efficiency of the business and would be scalable as it evolved.
“Installation was planned across three stages so that it was completed seamlessly and with minimal impact on the business.”
Andrew Rimmington, managing director of ARC, said:
“As a design business we rely heavily on our IT and telecoms technology and it is essential that it is fit for purpose and meets the ever changing needs of our organisation. By taking time to understand how we work, our priorities and workflow, Orchard Facilities Management designed and installed an infrastructure that will support growth and innovation for many years to come.”