“Orchard FM are part of the team here at Overgate Hospice, so much so that it really doesn’t feel like we’ve outsourced our facilities management at all.”Read More
“We really appreciate the open and honest relationship we have with Orchard and their understanding of our cost restraints and necessity to make every penny count.”
Tom Taylor, Northorpe Hall Child and Family Trust
About Northorpe Hall Child and Family Trust
Northorpe Hall Child and Family Trust supports the mental and emotional health of children and young people aged 25 and under in Kirklees. The charity is there to offer them and their families caring, flexible and effective mental and emotional health services.
How we help
Orchard Facilities Management has been providing IT support to Northorpe Hall in Mirfield since 2014. Strategic work has included planning and installing a VoIP telephone system, networking and wi-fi connectivity throughout the site. As the charity has grown and developed its services for children and families, Orchard FM has provided IT managed services, backup and restore service and ongoing technical consultancy.
What the client says
Managing information safely and effectively, is key to our success. Orchard helps us achieve this so that the charity can demonstrate impact, work effectively and be accountable to funders and partners. We really appreciate the open and honest relationship we have with Orchard and their understanding of our cost restraints and necessity to make every penny count.
Orchard has developed a strong partnership with Northorpe Hall and a proactive role in the charity’s development. Thanks to our relationship with Orchard Facilities Management we have a modern and scalable IT and communications infrastructure that keeps our teams connected and means we have the best possible systems for accessing information easily and securely.
“Our business is based on relationships and that’s something we have in common with Orchard FM. If our supply chain works in the same way that we do, the end user receives a consistently high standard of service.” Christopher Lee, Lucas LeeRead More
“Having the support of Orchard FM means I can sleep at night knowing that our IT will always be looked after, even if our in-house technician isn’t there. It’s great to have someone I trust who knows what goes on and can offer us all the support we need.”
Tim O’Sullivan, ConnectionRead More
“The crucial thing for me is that I can access support when I’m on the move from a team that is friendly and reliable.” Jane Simpson, RIBA and NRAC ConsultantRead More
“For us it’s the personal touch that makes all the difference. Orchard understands how we work and everyone always does their best to help out.” Chris Malcolm, Forget Me Not Children’s HospiceRead More
“Working with Orchard means we have all our waste under one roof with a single point of contact. We have a really good relationship with them – and they’re local too.” Leon Berry, Holden Grange Care Group.Read More
“I have an excellent relationship with Orchard. I like their honesty, the service is excellent and I’ve never felt the need to look anywhere else for IT support.” Carla Pierce, Hunmanby DentalRead More
“We use Orchard for waste management because we know they’re reliable and, if we do have issues with suppliers, they sort things out quickly for us.” Peter Haigh, Safeglaze UKRead More
“We use Orchard because of the quality of service and the fact that they have helped us time and again with maintenance jobs that have needed to be done quickly.” Alan Rawlinson, Hoyer GroupRead More
Orchard Facilities Management has been providing IT support to Northorpe Hall in Mirfield since 2014. Strategic work has included planning and installing a VoIP telephone system, networking and wi-fi connectivity throughout the site.Read More
We were approached by one of our longstanding customers, Lucas Lee, for our expertise in IT infrastructure design and installation to support their work at Grantley Hall, a glamorous new luxury hotel and wedding venue in North Yorkshire.Read More
When a large commercial property landlord approached us for help with managing their maintenance and compliance we approached the task from a strategic perspective.Read More
When a major retailer suffered three missed waste collections in a row they called on Orchard FM’s rapid response service to remove unsightly and potentially hazardous debris quickly and efficiently from its site near Leeds.Read More
We were contacted by one of our clients who needed our help to identify their fire safety obligations as an employer and to work with them in putting the necessary actions and procedures in place to ensure they were fully compliant.Read More
Orchard Facilities Management responded to an estates helpdesk call for emergency repair to an office ceiling suffering water damage and collapse. Our teams were on site quickly and completed the repairs within 24 hours.Read More
Our latest project for client Arc Engineers involved a major upgrade of the business’s network infrastructure at new offices following expansion.
The old wall mount phone system and network rack was stripped out to make way for a new rack that was fit for purpose and future proofed to the company’s ICT roadmap.Read More
Many local properties have outdated plumbing systems, disused cellars and poorly maintained roofs. A stormy night can result in a leak that not only causes damage but also threatens to disrupt productivity in the workplace. As well as reactive maintenance incidents like this, it’s worth remembering that disused and poorly maintained areas of a building can cause compliance issues.Read More
Our estates management team can handle any external works, from the upkeep and maintenance of the paths and grounds around your premises to planning and completing repairs and upgrades.
Our estates helpdesk customers can call in any time day or night for support with reactive maintenance, urgent waste disposal issues, cleaning, repairs and leaks.Read More
As part of our estates helpdesk service we schedule testing and maintenance of client premises and properties to make sure they don’t fall below the required standard of upkeep. Every company and building is unique and will require differing levels of attention according to its structure and use. We carry out a thorough compliance audit in the first instance before recommending urgent fixes and an ongoing schedule of checks and repairs.Read More